Warranty Support

Our Performance Pledge to you

Support Contacts

    Didier Treunov

    Responsable Après-Vente

    Cascade France sarl
    ZA Aeropole, Le Sirocco 250 rue Jean Mermoz
    44150 ANCENIS
    France

    didier.treunov@cascorp.com
    Territories
    Europe

    Francesco Bonfà

    Service Manager

    Cascade Italy
    Via dell'Artigianto 1
    37050 Vago di Lavagno
    37030 Italy VR
    Italy

    francesco.bonfa@cascorp.com
    Territories
    Italy

    Antonio Rodriguez

    Service Technician

    Cascade Hispania, S.A.
    Nicaragua, 48 3º planta 5ª
    08029 Barcelona Barcelona
    Spain

    antonio.rodriguez@cascorp.com
    Territories
    Europe

    Antonio Rodriguez

    Service Technician

    Cascade Hispania, S.A.
    Nicaragua, 48 3º planta 5ª
    08029 Barcelona Barcelona
    Spain

    antonio.rodriguez@cascorp.com
    Territories
    Europe

      Cascade warrants its products to conform to published specifications as found in its quotations, specification sheets, brochures and price lists.

        Attachments and forks, are warranted for three years following date of installation. 

        Cascade Remanufactured Products are warranted for 12 Months following date of installation.

        Cascade Certified Used Products are warranted for 12 months from date of installation.

        To preserve Cascade's Warranty, Dealers and Customers must carefully follow applicable Cascade Installation Instructions, Service Manuals and Operator Guides when maintaining and operating Cascade equipment. Customers must obtain written authorization for repairs or maintenance other than removal or replacement of defective parts. Unauthorized repairs, modifications, or alterations, use of parts not provided by Cascade, or failure to follow Cascade's Installation Instructions, Service Manuals and Operator Guides will result in loss of Warranty and Customers assumption of all liability resulting from the repair, maintenance, modification or alteration.

        End Users: for information on warranty, installation, or service, contact the nearest authorized Cascade Dealer. For the name of the nearest Dealer or for product information, call +44 (0) 161 438 4020. 

        Cascade does not warrant that its products will perform any particular task. Cascade assumes no responsibility for loss, damage or injury to person or property, or for consequential damages, resulting from the possession or use of its products. Cascade's warranty does not cover wear, tear, abnormal applications, normal or scheduled maintenance. 

        THERE ARE NO WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WHICH EXTEND BEYOND THOSE STATED IN THIS WARRANTY AND THE PRODUCT DESCRIPTION ON THE FACE OF CASCADE'S ORDER ACKNOWLEDGEMENT.