Warranty Support

Warranty Support


Cascade: warrants its products to conform to published specifications as found in its quotations, specification sheets, brochures and price lists.

Cascade New Products: consisting of attachments, masts, hose reels and service parts are warranted for 36 months following date of installation.

Cascade Remanufactured products: are warranted for 12 months following date of installation.

What Cascade will do: Cascade will repair or replace, at its option, any part that a Cascade inspection reveals to be defective in materials or workmanship.

What Dealers and Customers must do: To preserve Cascade's Warranty, Dealers and Customers must carefully follow applicable Cascade Installation Instructions, Service Manuals and Operator Guides when maintaining and operating Cascade equipment. Customers must obtain written authorization for repairs or maintenance other than removal or replacement of defective parts. Unauthorized repairs, modifications, or alterations, use of parts not provided by Cascade, or failure to follow Cascade's Installation Instructions, Service Manuals and Operator Guides will result in loss of Warranty and Customers assumption of all liability resulting from the repair, maintenance, modification or alteration.

For information: on warranty, installation, or service, contact the nearest authorized Cascade Dealer.

Exclusions: Cascade does not warrant that its products will perform any particular task. Cascade assumes no responsibility for loss, damage or injury to person or property, or for consequential damages, resulting from the possession or use of its products. Cascade's warranty does not cover wear, tear, abnormal applications, normal or scheduled maintenance. THERE ARE NO WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WHICH EXTEND BEYOND THOSE STATED IN THIS WARRANTY AND THE PRODUCT DESCRIPTION ON THE FACE OF CASCADE'S ORDER ACKNOWLEDGEMENT.