Americas
Leading the world in quality
lift truck attachments, forks and accessories.
Toggle navigation
Products
Carton Clamps
Clamps
Construction Attachments
Integral Carriages
Fork Positioners
Forks
Forks+
Layer Pickers
Multiple Load Handlers
Mobile Weighing
Options & Accessories
Masts
Paper Roll Clamps
Push/Pulls
Remanufactured Attachments
Rental Attachment Fleet
Rotators
Sideshifters
Slipsheet Handling
Specialty Products
Smart Solutions
AGV Solutions
Camera & Sensor Forks
Electric Attachments
Forksetter™
Mobile Weighing
Industries
Agriculture
Beverage
Chemical
Construction
Food
High Capacity
Metal
Packaging
Ports & Harbors
Pulp & Paper
Recycling
Textile
Warehousing & Distribution
White Goods
Order
Parts
Forks
Sales Literature & CDs
Sales Videos
Driver Training Videos
Price Lists
Order Status
Support
Technical Support & Parts Manuals
Technical Support Contacts
About Cascade
SDS Documents
Pre-Sale Worksheets
Parts Pricing & Info
Register Your Attachment
File A Warranty Claim
Calculate Capacity
FAQ
Glossary
Industry Links
Nameplate Locator & Legend
OEM & Vendor Vault
Safety Decals
Contact
Attachment Sales
Fork Sales
Careers
Customer Support Center
Technical Support
Parts Depot
OEM Sales
Remanufactured Sales
Officers
Warranty Support
Dealer Locator
Locations
Customer Feedback
My Cascade
Login
My Cascade Dashboard
Register Your Attachment
Change Region/Language
My Cascade Dashboard
Register Your Attachment
Change Region/Language
Logout
Warranty Support
Cascade PERFORMANCEâ„¢ Pledge
How to Conduct Service Warranty Business
Warranty Claim Form
Warranty Support
Expand the current row
Canada
Collapse the current row
USA
Warranty Support
U.S.
Warranty
Cascade:
warrants its products to conform to published specifications as found in its quotations, specification sheets, brochures and price lists.
Cascade New Products:
consisting of attachments, forks, masts, hose reels and genuine Cascade parts are warranted for 36 months following date of installation. Construction attachments are warranted for 12 months following date of installation.
Cascade Remanufactured products:
are warranted for 12 months following date of installation.
Cascade Certified Used products:
are warranted for 6 months following date of installation.
What Cascade will do:
Cascade will repair or replace, at its option, any part that a Cascade inspection reveals to be defective in materials or workmanship.
What Dealers and Customers must do:
To preserve Cascade's Warranty, Dealers and Customers must carefully follow applicable Cascade Installation Instructions, Service Manuals and Operator Guides when maintaining and operating Cascade equipment. Customers must obtain written authorization for repairs or maintenance other than removal or replacement of defective parts. Unauthorized repairs, modifications, or alterations, use of parts not provided by Cascade, or failure to follow Cascade's Installation Instructions, Service Manuals and Operator Guides will result in loss of Warranty and Customers assumption of all liability resulting from the repair, maintenance, modification or alteration.
For information:
on warranty, installation, or service, contact the nearest authorized Cascade Dealer. For the name of the nearest Dealer or for product information, call 1-800-CASCADE(227-2233).
Exclusions:
Cascade assumes no responsibility for loss, damage or injury to person or property, or for consequential damages, resulting from the possession or use of its products. Cascade's warranty does not cover wear, tear, abnormal applications, normal or scheduled maintenance. THERE ARE NO WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WHICH EXTEND BEYOND THOSE STATED IN THIS WARRANTY AND THE PRODUCT DESCRIPTION ON THE FACE OF CASCADE'S ORDER ACKNOWLEDGEMENT.